Penguin (Tel: +62-777-324300 in Tanjung Balai; +65-62714866 in HarbourFront) and Indofalcon (Tel: +65-62783167 in Harbourfront) ferry companies operate ferries between Tanjung Balai and Singapore's HarbourFront Centre. Between them, they run 3 trips on weekdays (From HarbourFront: 0800, 1420 and 1820. From Tanjung Balai: 0730, 1100 and 1700), increasing to 6 trips on Saturdays, Sundays and public holidays (From HarbourFront: 0800, 0950, 1225, 1420, 1625 and 1820. From Tanjung Balai: 0715, 0945, 1130, 1315, 1530 and 1700). From Singapore, tickets cost S$63 return before Indonesian port taxes or Rp 110.000 one-way before port taxes (Rp 10.000) from Tanjung Balai. Journey time is about one and a half hours.
Please note that the two companies' code-sharing agreement allows you to board any ferry at Tanjung Balai for the return leg to Singapore only if you hold a return ticket that was purchased in Singapore. If you buy your ticket in Tanjung Balai, you can only board the ferry of the company from which you buy the ticket.
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